AUTHORIZED MANAGED SERVICE

CMS Service provides IT system management services, helping customers’ systems operate effectively under the supervision and operation of a team of highly specialized engineers and experts, strictly following the ISO 9001:2015 service quality management process.

CMS Service provides comprehensive IT infrastructure management solutions, allowing performance monitoring, quick detection and resolution of incidents.

The service is supported day and night by CMS Service’s Service Operation Center. Customers can be completely assured because important management applications are all professionally managed by a team of highly specialized engineers.

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Managing, operating & incident response 24/7:

Network managed service
Server network managed service & data storage
PC/Laptop/Camera/Switchboard Infrastructure managed service

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Main activities:

Activities and resources managing
Incident/ error fixing
Planning and cooperating with vendors to maintain hardwares and softwares, updating network resources.
Providing monthly operation report

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Customers’ benefits

Improve network’s availability and reduce idle time
Detect potential risk and take action beforehand
Manage IT resources flexibly
Improve ability to manage and implement complex solutions
Simplify monthly cost estimation and flexibly revise up to realit
Get support from IT experts and team under standard of ISO 9001, ITIL
CMS Service contributes to consult how to optimize activities and operation in strict accordance with continuous technology improvement..

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Customers
References

> 500 customers served by us

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